.png)
This vacancy is no longer available. Click here for an overview of our open vacancies.
For a warehouse in Aalsmeer of one of the world’s largest manufacturers and suppliers of production systems for the Prepress and Printing industries, we are looking for a Customer Order Management employee. You need to be capable of good communication and problem solving to support the needs of customers and the business while working with the rest of the logistics team, the service group, finance and I.T. production. You will be the key point of contact for internal and external customers and suppliers and able to support and deputise for the Logistics Manager when required.
About the company
One of the world's largest manufacturers and suppliers of production systems and scanners for the prepress and printing industries.
Salary and hours per week
- Salary: up to € 3.500,- based on fulltime depending on experience.
- 40 hours per week
- Start: As soon as possible
- offer an initial fixed term 12 month contract
About the job
Job summary:
In this role you will be responsible for the processing of complex equipment sales orders where each order is unique. You will be supporting the needs of external customers and internal colleagues with quality information and taking responsibility for the management, progress and timely delivery of each order. In order to this do you will need to coordinate with several people to ensure that deadlines are met, and processes are followed.
Key tasks and responsibilities:
You will be responsible for equipment sales orders from the point of signing and acceptance to the point of delivery and invoicing to ensure on time payment and the digital database for shipping documents, custom documents and any other relevant documents. You will be interfacing with 3rd party partners such as external warehouses and transport companies to order components or 3rd party options from suppliers required to fulfil equipment orders. Preparing required paperwork for courier and transport companies and dealing with customer inquiries and responding to requests for information. Support any other tasks that are part of this role e.g. inks, intra stat, KPI reports etc. is also important. Additionally:
- Dealing with escalation of situations relating to equipment orders and shipments and working with internal and external customers to provide the necessary resolution to any issues.
- Planning any internal manufacturing required for data towers with the I.T. Manager.
- Working and communication with the factory in Japan to ensure that forecasts and orders are placed, managed and expedited where needed.
Essential experience:
- Similar experience in sales administration for complex capital equipment sales, or high value equipment business processes including purchasing and sales order configuration and processing.
- Knowledge of IT related applications, such as Microsoft Office for spreadsheets and email and experience of ERP systems for processing equipment, 3rd party components and consumables.
- Forecasting experience, preferably for high volume or consumable products.
What does the Manufacturer offer?
You will be offered a contract directly with the company and will enjoy the following benefits:
- a salary up to € 3.500,- based on fulltime depending on your experience.
- reimbursement of travel expenses by public transport or € 0,21 cents per kilometer.
- 8% holiday bonus.
- 26 vacation days.
- and more...
Contact
Please note that we agreed with our clients to only introduce them to candidates who already live in or near Amsterdam. Although we understand that you are willing to relocate or commute, we have agreed with our clients not to accept this as an adequate option.
Are you interested in the position and do you have the required skills and experience. Please send us your CV with a short letter of motivation before 10 September. You will receive an answer from us within 5 working days. For more information please check our website www.projob.nl or call us at 020 - 5738383. We are looking forward to hearing from you!